1. Information We Collect

1.1 Account Information

• Name
• Email address
• Password (encrypted)
• School/grade (optional)

1.2 Usage Information

• Pages visited and features used
• AI queries and learning interactions
• Device/browser details
• IP address (city/country level only)

1.3 Communication Data

• Emails or messages sent to support
• Feedback or bug reports

We DO NOT collect financial details, Aadhaar numbers, or other sensitive data.

2. How We Use Your Data

We use your information to:

• Provide ExplainMate’s learning features
• Personalise your learning experience
• Improve AI accuracy and platform quality
• Fix bugs and protect against misuse
• Communicate important updates

3. AI Processing

ExplainMate uses trusted AI model providers to generate responses. Avoid entering personal or sensitive information inside prompts.

4. Cookies

We use cookies to:

• Keep you logged in
• Remember preferences
• Analyse traffic

5. Data Sharing

We do NOT sell your data. We may share limited data with service providers (hosting, analytics, AI, payment gateway) strictly to run the platform.

6. Data Security

We use industry-standard security measures. However, no system is fully secure — keep your password safe.

7. Children’s Use

Users under 18 should use ExplainMate with parental/guardian guidance.

8. Your Rights

You may request:

• Data access
• Correction
• Deletion

Contact: kdproductions.help@gmail.com

9. Changes

We may update this policy occasionally. Continued use means you accept the updated version.

10. Contact

K&D Labs (ExplainMate)
Owned by Kanak Raj — Founder & CEO
Email: kdproductions.help@gmail.com
India