Your Personal AI Tutor
Privacy Policy
Last updated: [4/12/25]
ExplainMate is an AI-powered learning platform fully owned and operated by K&D Labs. K&D Labs is completely owned by Kanak Raj, Founder & CEO, India.
We are committed to protecting your privacy and ensuring the safe handling of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use ExplainMate.
1. Information We Collect
1.1 Account Information
- Name
- Email address
- Password (encrypted)
- School/grade (optional)
1.2 Usage Information
- Pages visited and features used
- AI queries and learning interactions
- Device/browser details
- IP address (city/country level only)
1.3 Communication Data
- Emails or messages sent to support
- Feedback or bug reports
We DO NOT collect financial details, Aadhaar numbers, or other sensitive data.
2. How We Use Your Data
We use your information to:
- Provide ExplainMate’s learning features
- Personalise your learning experience
- Improve AI accuracy and platform quality
- Fix bugs and protect against misuse
- Communicate important updates
3. AI Processing
ExplainMate uses trusted AI model providers to generate responses. Avoid entering personal or sensitive information inside prompts.
4. Cookies
We use cookies to:
- Keep you logged in
- Remember preferences
- Analyse traffic
5. Data Sharing
We do NOT sell your data. We may share limited data with service providers (hosting, analytics, AI, payment gateway) strictly to run the platform.
6. Data Security
We use industry-standard security measures. However, no system is fully secure — keep your password safe.
7. Children’s Use
Users under 18 should use ExplainMate with parental/guardian guidance.
9. Changes
We may update this policy occasionally. Continued use means you accept the updated version.
10. Contact
K&D Labs (ExplainMate)
Owned by Kanak Raj — Founder & CEO
Email: kdproductions.help@gmail.com
India